Support Pro-Tec General
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General
What is VPN and how do I turn it on/off?
How do I perform a scan with IDSeal Pro-Tec?
Status Scan – Main Window
Login Credentials Scan
Personal Information Scan
Browsing Tracks Scan
Documents Scan
Dark Web Scan – Email
Dark Web Scan – Password
Antivirus Protection Scan
How do I perform a scan from the system tray?
How to activate/deactivate Webcam Protection?
Below are two options to Activate/Deactivate the Webcam Protection. The action can either be completed from within the application or from the system tray for faster access.
How to activate/deactivate Microphone Protection?
Below are two options to Activate/Deactivate the Microphone Protection. The action can either be completed from within the application or from the system tray for faster access.
How to setup and activate Tracking Protection?
What is Browsing Protection and why do I need it?
How do I turn Browsing Protection on/off?
What does the Ad Blocker do and why do I need it?
The ad blocker feature provides both convenience and security. When turned on, you can surf the web safely and conveniently without being annoyed by flashing banners and distracting ads. Furthermore, the ad blocking feature will block both static and dynamic banners, making your browsing experience smoother, faster and safer – disabling misleading banners that may lead to malicious websites or initiate rouge downloads.
What do the privacy scan results mean?
IDSeal Pro-Tec will scan and report back with a list of records that entail sensitive information present within your locally stored personal documents (such as bank statements and medical bills), logged credentials to your preferable online accounts (banks, social media, web mail, etc.) and more.
These records are considered sensitive as they include or provide information that may put your privacy in jeopardy. These are not viruses, and do not necessarily need to be deleted – but, we strongly recommend reviewing the results and encrypting them into the vaults provided within the software to make sure they are highly secured and not discoverable and approachable by others.
How do I shutdown IDSeal Pro-Tec?
General – Mac
What is VPN and how do I turn it on/off?
Click Here for Windows Version
- Select “Virtual Private Network” from your sidebar
- To turn VPN on, select the location that you prefer and click “Connect”
- To turn VPN off, click on “Disconnect”
How do I perform a scan with IDSeal Pro-Tec?
Click Here for Windows Version
- Select Antivirus Protection from your sidebar
- Choose Quick Scan, Deep Scan, or Custom Scan
- If you choose Quick Scan or Deep Scan, click “Start”
- If you choose Custom Scan, click “Browse”
- Choose the folder that you would like to scan, then click “Open”
How do I setup and activate Tracking Blocker?
Click Here for Windows Version
- Select “Tracking Blocker” from your sidebar
- Choose the browser extension you wish to setup (Chrome or Safari for macOS devices)
- Toggle your browser switch to the right
- A window will popup with instructions to install your preferred browser extension
What does Ad Blocker do, and why do I need it?
Click Here for Windows Version
- The ad blocker feature provides both convenience and security. When turned on, you can surf the web safely and conveniently without being annoyed by flashing banners and distracting ads. Furthermore, the ad blocking feature will block both static and dynamic banners, making your browsing experience smoother, faster and safer – disabling misleading banners that may lead to malicious websites or initiate rouge downloads
What is the Digital Fingerprint Scrambler, and how do I use it?
- The Digital Fingerprint Scrambler takes the data that websites collect behind-the-scenes (and use to identify your device, known as your “digital fingerprint”) and scrambles it either automatically or on-demand, creating a fake digital fingerprint in its place so that websites won’t be able to track your personal browsing patterns.
- Select “Tracking Blocker” from your sidebar
- Find the “Scramble Now” button and click on it to scrambler your digital fingerprint
How do I shutdown IDSeal Pro-Tec?
Click Here for Windows Version
- Select the settings icon (appears as a wrench and screwdriver crossed) at the top right of your IDSeal Pro-Tec window
- Toggle on the “Exit on Close” setting
- Click “Apply”
- Then, when you are ready to shutdown IDSeal Pro-Tec, use the red close button at the top left of your IDSeal Pro-Tec window.
How do I uninstall IDSeal Pro-Tec?
- Open your macOS Finder application
- Navigate to your “Applications” using the sidebar
- Scroll down until you find “IDSeal Pro-Tec.app” in your applications list
- Select IDSeal Pro-Tec by clicking on it, then drag it to your Trash Bin
- Your device will prompt you to enter in your device user’s password to authorize the change
- IDSeal Pro-Tec will be uninstalled from your device